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Our firm has struggled in the past with prior copier representatives who disappear after the sale is made. We have never had that problem with you. You have always been available whenever the need arises. I want you to know that it is appreciated. Also, Delta/Omni service has been excellent… We have been very happy with Delta/Omni response time when a service call is made.
I’d like to take this opportunity to compliment and applaud the performance of one of your Service Technicians… he has proven to be very service oriented, reliable, and is committed to his customers and to his profession.
We started our relationship with [DELTA/OMNI Business Solutions, Inc.] in June of 2015…We are completely satisfied with the customer service and support from Delta Business Solutions and for our Cannon C5235A.
I highly recommend you give Delta a chance to show you what their products can do, and I feel you won’t regret it.
Courteous, knowledgeable and prompt when repairing our equipment…I couldn’t ask for a better service technician.
Since service was excellent from the first lease we knew we were making the right decision to continue with Canon. A lot of the credit goes to Duane Shearer at Delta Business Solutions, our service representative, who has always done a great job servicing us. His quick response has always been tremendously helpful. He knows how important it is to keep us up and running.
It is because of your attention to detail, and the priority you place on satisfying the needs of your customer, that we have established our successful, longtime, ongoing relationship. This is a relationship we look forward to continuing.
During the last several years we have turned to Delta/Omni business Solutions for all of our multifunction printer/copier needs including maintenance. Delta/Omni offered these state of the art products at reasonable prices, also the maintenance provided by their company during this time has been outstanding. We would highly recommend Delta/Omni Business Solutions to anyone that has similar needs.